Privacy Policy for AlertMee

Privacy Policy for Alertmee

Effective Date: September 29, 2026
Last Updated: September 29, 2026
Application Name: Alertmee (“Alertmee: Proof & Task Alarms”)
Developer / Service Provider: Alertmee Team
Contact Email: info@gcaninfo.com

1. Introduction

Welcome to Alertmee (“we,” “our,” or “us”). Alertmee is a collaborative productivity and alarm platform designed to help individuals, accountability partners, families, and teams complete important tasks on time through ringing audible alarms, shared urgency, peer reminders, and photo proof verification.

This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use the Alertmee mobile application (available on iOS and Android) and our associated cloud services (collectively, the “Service”).

We believe in a privacy-first approach:

We do not sell, rent, or monetize your personal information or location data.
We do not display third-party advertisements or use behavioral ad-tracking SDKs.
We do not track your movements or collect continuous background location breadcrumbs.
We only collect the minimal information necessary to deliver mission-critical alarms, shared tasks, and app functionality.

By downloading, accessing, or using Alertmee, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use the application.

2. Information We Collect

A. Information You Provide to Us Directly

Account & Profile Information:
- Email Address: Required to authenticate your account, reset passwords, and communicate essential service notices.
- Display Name & Handle (@username): Used to identify you within the app and allow your contacts or accountability partners to connect with you.
- Profile Picture / Avatar: An optional image you choose to represent your profile.
- Third-Party Sign-In Data: If you choose to register or sign in using Google Sign-In or Sign in with Apple, we receive your name, email address, and an authenticated user identifier provided by Google or Apple.
Tasks, Alarms & Reminders:
- Task titles, notes, due dates, scheduled alarm times, recurrence patterns, urgency levels (Alarm, Reminder, Notice), and completion status.
- When you assign or share a task with an accountability partner or group, this content is transmitted to the designated recipients.
User Content & Media Attachments:
- Photo Proofs: When a task requires photo verification, photos captured using your camera or selected from your device’s photo library to verify task completion.
- Voice Notes & Audio Data: Audio recordings created when attaching voice notes to tasks or alarms.
- Chat Messages & Notes: Text messages, comments, and media shared in direct peer-to-peer or group task conversations.
Safety, Moderation & Support Communications:
- Content reports submitted when flagging inappropriate content or abusive behavior.
- Support tickets, inquiries, or feedback sent through the in-app “Contact Us” feature or via email.

B. Information Collected Automatically

Device & Push Notification Identifiers:
- Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens on Android and Apple Push Notification service (APNs) device tokens on iOS. These are essential for waking your device and triggering alarms sent by your contacts.
- Device Metadata: Device model, operating system version (e.g., iOS or Android version), application version, language preference, and time zone.
Alarm & App Operational Diagnostics:
- Local alarm scheduling states (e.g., Apple AlarmKit IDs, Android exact alarm scheduling identifiers) to ensure scheduled alarms trigger reliably.
- Technical event logs (such as whether an alarm was acknowledged, snoozed, dismissed, or failed to fire due to system battery constraints) to maintain alarm reliability and troubleshoot issues.

C. Location Information (Geofence Alarms)

Alertmee offers an optional Location Alarms feature where an alarm rings when you arrive at or depart from a specific location (e.g., “Remind me when I leave the office”).

Our strict location privacy model:

On-Device Evaluation: Geofence boundaries are monitored and evaluated locally on your device by the operating system (using Android’s GeofencingClient and Apple’s CLCircularRegion via CoreLocation).
No Location Tracking: We do not stream, record, or track your real-time GPS coordinates, route history, or location breadcrumbs.
Data Stored on Servers: Our cloud database only stores the static geographic target set on the task (latitude, longitude, radius, and transition rule like arrival or departure) so the receiver’s device knows which fence to register with the OS.
When you cross a geofence, your device triggers the alarm natively and posts a transition status (e.g., “Alex arrived at Office at 09:15”). Your continuous location is never transmitted to us or other users.

3. Device Permissions & Why We Need Them

To deliver real-time ringing alarms and accountability features, Alertmee requests certain device permissions. You can grant or revoke these permissions at any time through your device’s operating system settings.

Platform	Permission	Why Alertmee Needs It
Android / iOS	Notifications (`POST_NOTIFICATIONS`)	Essential to deliver alarm rings, urgent reminders, task assignments from contacts, and message alerts.
Android	Schedule Exact Alarms (`SCHEDULE_EXACT_ALARM`, `USE_EXACT_ALARM`)	Required to wake the device at the exact second a task alarm is scheduled, bypassing battery optimizations.
Android	Full-Screen Intent & Display Over Other Apps (`USE_FULL_SCREEN_INTENT`, `SYSTEM_ALERT_WINDOW`)	Allows Alertmee to display the high-priority ringing alarm screen over the lock screen so you can immediately dismiss or snooze it.
iOS	AlarmKit	Enables system-level audible alarms on compatible iOS versions that ring even when the device is silenced or locked.
Android / iOS	Camera (`CAMERA`)	Used exclusively when you choose to take a photo proof to mark a task complete or scan a contact’s QR code.
Android / iOS	Photo Library	Used only when you choose to attach an existing photo or image to a task, proof, or chat message. Alertmee does not scan or upload your photo library.
Android / iOS	Microphone (`RECORD_AUDIO`)	Used only when you tap to record a voice note attachment for a task or reminder.
Android / iOS	Speech Recognition	Used optionally if you choose to dictate a task title or note using voice input.
Android / iOS	Location (`ACCESS_FINE_LOCATION`, `ACCESS_COARSE_LOCATION`)	Used solely if you opt in to Location Alarms (geofencing) so the operating system can trigger your alarm when entering or leaving a specified area.

4. How We Use Your Information

We use the information we collect strictly to provide, maintain, and improve Alertmee:

Delivering Core App Functionality:
- Scheduling and ringing audible alarms, reminders, and notifications.
- Synchronizing tasks, alarms, and progress across your devices and with authorized contacts.
- Processing photo proofs and voice notes attached to tasks.
Facilitating Peer-to-Peer Collaboration:
- Enabling contacts to assign tasks to one another and synchronize completion status.
- Delivering direct and group chat messages related to tasks.
User Safety & Community Standards:
- Enforcing our Zero Tolerance Policy against abusive, harassing, or harmful content.
- Investigating content reports and moderating flagged material within our 24-hour commitment window.
- Enforcing server-side user blocks to protect users from unwanted contact.
Service Reliability & Optimization:
- Monitoring infrastructure uptime, identifying crashes, and improving system efficiency.
- Providing customer support and responding to user requests.

5. Sharing of Your Information

We never sell, rent, or monetize your personal information to third parties or data brokers. We only disclose information in the limited scenarios described below:

A. With Other Alertmee Users (Based on Your Explicit Actions)

Accountability Contacts & Groups: When you accept a connection request or invite someone to a task or group, your profile name, handle (@username), avatar, and shared task details are visible to those specific users.
Photo Proofs & Voice Notes: Media attached to a shared task is visible only to the assigner, assignee, and members of that shared group.

B. With Trusted Cloud Infrastructure Providers

We use reputable third-party infrastructure providers to run our backend systems under strict data protection agreements:

Supabase Inc.: Our cloud database, authentication engine, and secure media storage provider. Data is hosted in secure, enterprise-grade facilities with PostgreSQL Row Level Security (RLS) and encrypted transport (TLS/HTTPS).
Google LLC (Firebase Cloud Messaging): Dispatches push notifications to Android and iOS devices.
Apple Inc. (Apple Push Notification service & Sign in with Apple): Dispatches push notifications and handles Apple authentication on iOS devices.

C. Legal Requirements & Safety

We may disclose information if required to do so by applicable law, regulation, subpoena, or legal process, or if we determine in good faith that disclosure is reasonably necessary to:

Comply with a valid legal obligation.
Enforce our Terms and Conditions or investigate potential violations.
Protect the safety, rights, and property of our users, the public, or Alertmee.

6. User Content Safety, Moderation & Blocking

Alertmee facilitates user-to-user communication through shared tasks, alarms, messages, photos, and voice notes. To maintain a safe and respectful environment:

Zero-Tolerance Policy: We strictly prohibit harassment, hate speech, bullying, violent or sexual content, threats, fraud, or spam.
In-App Reporting: Any user can report a message, task, group, or user directly from the app interface (by long-pressing a message or accessing the conversation menu).
24-Hour Review Commitment: Reported content and users are reviewed by our safety team within 24 hours. Violating content is removed immediately, and offending accounts are subject to suspension or permanent ban.
Instant User Blocking: You can block any contact at any time. Blocking is enforced at the server database level—once blocked, that user cannot send you tasks, cannot ring your alarms, and cannot send you messages.

7. Data Security

We implement rigorous technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure:

Encryption in Transit: All communications between the Alertmee mobile app and our backend servers are encrypted using modern Transport Layer Security (TLS 1.2 / TLS 1.3 / HTTPS).
Database Row Level Security (RLS): Database tables are governed by strict access policies ensuring that users can only view and modify data they own or are explicitly authorized to access.
Access Control: Production databases and credentials are restricted to authorized personnel with strict multi-factor authentication.

While we take extensive measures to secure your data, no internet transmission or electronic storage method is 100% impenetrable.

8. Data Retention and Account Deletion

A. Retention Period

We retain your personal information only for as long as your account is active or as necessary to provide you with the Service, resolve disputes, and comply with legal obligations.

B. Account & Data Deletion (Self-Service)

You have the right to delete your account and all associated personal data at any time:

Open Alertmee and navigate to Profile.
Scroll to the bottom and tap Delete Account.
Confirm the permanent deletion prompt.

What happens when you delete your account:

Your user profile, credentials, and authentication records are permanently erased.
All tasks, alarms, schedules, and geofences created by your account are deleted.
All photo proofs, voice notes, and media uploads stored on our cloud servers are purged.
Your push notification tokens are unregistered immediately.
This process is immediate and irreversible.

If you are unable to access the app, you may also request full account and data deletion by emailing us at info@gcaninfo.com with the subject line “Account Deletion Request”.

9. Your Rights and Choices

Depending on your country or state of residence (such as the European Economic Area under GDPR, the United Kingdom, or California under the CCPA/CPRA), you may have the following statutory privacy rights:

Right to Access / Know: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You can update or correct your profile details, display name, handle, and avatar directly within the app settings.
Right to Erasure (Right to be Forgotten): You can delete your account and data at any time via the in-app deletion button or by contacting support.
Right to Restrict or Object to Processing: You may object to or limit certain processing of your data.
Right to Data Portability: You may request an export of the data you have provided to us in a structured, commonly used format.
Right to Withdraw Consent: You can revoke permissions (camera, microphone, location, notifications) at any time through your device settings.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at info@gcaninfo.com.

10. Children’s Privacy (COPPA Compliance)

Alertmee is not directed to children under the age of 13 (or under 16 where required by local law in the EEA/UK), and we do not knowingly collect personal information from children under this age threshold.

If you are a parent or guardian and believe that your child has provided us with personal information without parental consent, please contact us immediately at info@gcaninfo.com. We will promptly delete such information and deactivate the account.

11. International Data Transfers

Alertmee operates globally. Your information may be transferred to, stored, and processed in cloud data centers located in regions outside your state, province, or country where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to our secure infrastructure providers in compliance with standard contractual safeguards.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new features, or applicable legal requirements.

When changes are made:

We will update the “Last Updated” date at the top of this document.
For material changes that affect your rights or data handling practices, we will provide prominent notice within the application or via email prior to the changes taking effect.
Your continued use of Alertmee following the posting of an updated policy indicates your acceptance of the revised terms.

13. Contact Us

If you have questions, comments, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our privacy and safety team:

Developer / Application: Alertmee
Email: info@gcaninfo.com
In-App Support: Navigate to Profile → Contact Us